Our Team

We're known for helping our clients be successful in their business by combining leading technology, fantastic support and awesome people.

Jim Stackhouse

CEO & President

Jim has proven staff and project management skills, and an exceptional understanding of business processes. With over 20 years in the IT field, he is able to seamlessly conceptualize large IT projects, from beginning to end, offer multiple solutions, and completely manage the implementation all while keeping within budget. Proficient in a wide variety of possible solutions, he has the innate ability to take needs and requirements of businesses and convert them into reliable RFPs.

Jim attended Algonquin College and in later years taught there in the Computer Sciences department. His personal and technical experience to help solve small business owners IT frustrations and pain has led the company to have a client retention rate above 95%.


Robert Mossey

Director of Operations and Business Development

Robert Mossey is an I.T. Services Professional with 19 years in the Information Technology industry. His familiarity with business processes and client support make him an expert in IT related business development.

As NeoLore’s Director of Business Development, Robert can often be found calling on clients, making presentations on solutions and services that meet or predict NeoLore clients’ future needs. The Director of Business Development position works closely with Sales/Marketing as well as Operations to help manage existing/prospective clients and ensure NeoLore is continuing to impress with our excellent service and support.


Derek Derochie

Director of Projects

Derek is a seasoned Level 4 Systems Administrator. He graduated with a Diploma in Network Engineering from PPI College in 2000. Derek is fluent in a wide variety of applications, including all Windows Desktop and Server Operating Systems as well as Exchange Servers.

His wide range of technical expertise is backed up by his numerous certifications, including Microsoft Certified Systems Engineer (MCSE) and CompTIA A+ and he has previously worked as a Solutions Architect and a Network Support Specialist. Derek has a great ability to remain calm under pressure while using his wealth of experience and knowledge to solve any IT issue, making him a valuable asset to both our clients and our company.


Eric Besserer

Level 4 Systems Administrator

Eric is a well-seasoned I.T. professional who has worked in the field since 2001. A capable technician he was quickly recognized by DELL for his mature and expert approach to issues and made a frontline supervisor for client facing support technicians. Independent and reliable, Eric has also worked in a corporate environment as a manager of I.T. overseeing the infrastructure and supporting 100 employees both remotely and on-site. Now with NeoLore, Eric has integrated himself into the NeoLore team and continues to impress with his expertise in both technical support and customer service.

Eric’s 14 years of experience have made him an expert in many areas but a couple of his key specializations are SBS, Windows Servers, FireWall management, and Backup Solutions.