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Managed Services

Providing the best IT Support and IT Management in the Ottawa Area.

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Cyber Security

Trust NeoLore to help you regain control over your network so you can secure IT and protect IT.

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Immediate, Effective IT Support… Guaranteed.

100%

Customer Satisfaction from Last 100 Surveys

99.08%

Average Satisfaction over ALL Tickets since Jan 2015

Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).

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Most Used Words in the Last 90 Days:

NeoLore is always ready and willing to work with staff to take care of their technological needs. The helpdesk provides timely and expert assistance in software, hardware, and information security that is extremely valuable to the efficient operations of our association. NeoLore also provides the association’s IT executives with industry best practices to make informed strategic IT decisions.

Bob Albert Director, IT Systems – Canadian Home Builders’ Association

I am a client of NeoLore for one year now, and THEY ARE FANTASTIC. I own a medical clinic with complex imaging technology and multiple review stations. NeoLore tirelessly reviewed and improved my network until everything worked flawlessly. They are professional, knowledgeable, and respond in timely manners. Their technicians are skilled and patient. I highly recommend NeoLore as your IT company.

Dr. Josée Martineau – I See Optometry

NeoLore Networks gets things done! They've hit the ground running by fixing some critical issues our previous IT service provider couldn't figure out right from the start. During onboarding they've quickly installed all their tools on all our computers and started to provide our staff with fast and efficient IT support from day one. Their Ottawa-based staff is knowledgeable, proactive and are able to find solutions to our IT challenges quickly so that our staff's work isn't interrupted for too long.

Benoit Lalonde – Andrew Fleck Children’s Services