Cyber Security
Trust NeoLore to help you regain control over your network so you can secure IT and protect IT.
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99%
Customer Satisfaction from Last 100 Surveys
99.08%
Average Satisfaction over ALL Tickets since Jan 2015
Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).
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Most Used Words in the Last 90 Days:
I just wanted to reach out and thank you and your team for assisting us in this time of turmoil with a smooth support in transitioning our workflow from office to home environments. The reports back from my employees is very positive. I'm quite thankful that we made the decision to outsource some of our IT needs to your organization.
John H Gutri OLS – President – Fairhall Moffatt & Woodland Limited
NeoLore is always ready and willing to work with staff to take care of their technological needs. The helpdesk provides timely and expert assistance in software, hardware, and information security that is extremely valuable to the efficient operations of our association. NeoLore also provides the association’s IT executives with industry best practices to make informed strategic IT decisions.
Bob Albert Director, IT Systems – Canadian Home Builders’ Association
I have worked with many tech support companies, and NeoLore is the very first that has actually lived up to what they promised us. In fact, they have greatly exceeded our expectations. Put it this way - I can sleep at night, and I am sure many of you know exactly what I am talking about.
David Smythe, CHA General Manager/Director of Operations – Gillin Hotels