Outsourcing of IT
Outsourcing is subcontracting a service, such as product design or manufacturing, to a third-party company. The decision whether to outsource or to do in house is often based upon achieving a lower production cost, making better use of available resources, focusing energy on the core competencies of a particular business, or just making more efficient use of labor, capital, information technology or land resources.
Regardless of the size of your business, or the number of servers you have, if you have a network you need all the same things that a large business needs. Internet connectivity, firewalls, server(s), software licenses, switches, cabling, virus protection, spam protection, backups, patch management, desktop support, and the list goes on!
Even a small business with a single server has all of the technical concerns of a large business. In today's IT world, the major difference in the IT environment between a large business and that of a small or medium business is not the technology in use. The major difference is in risk assessment, available budget, and affording technical expertise.
As a Microsoft Small Business Specialist, we are experienced with the risk assessment and budget concerns of the small business owner.
Why Would You Want to Outsource?
Cost Savings and Re-structuring
Lowering of the overall cost of the service to the business is made possible through outsourcing. In having a managed service contract you always know what your IT costs will be. If you’ve ever been surprised by a technical issue, you know emergency services are expensive in terms of hourly rates as well as the cost of downtime to your business.
Focus on Core Business
Resources, such as your people, are focused on developing the core business, not tinkering around with your computers or servers! After all, you hired your staff to do a particular job, not IT.
Achieve a step change in quality through contracting out the service with a new service level agreement. At NeoLore, we provide top quality care to our clients. If you are spending your day attempting to remove a virus, how confident are you that you fully solved your issue?
Knowledge and Operational Expertise
Outsourcing to NeoLore allows you to access our intellectual property and wider experience and knowledge. Our team of experts work together in an open office concept, allowing us to continually share ideas and learn from each other. Furthermore, our team undergoes continuous training in order to keep up with the ever changing world of technology.
Access to Talent
Access to a larger talent pool and a sustainable source of skills.
An improved method of capacity management of services and technology where the risk in providing the excess capacity is borne by the supplier.
Catalyst for Change
An organization can use an outsourcing agreement as a catalyst for major step change that cannot be achieved alone. The outsourcer becomes a Change agent in the process.
Enhance Capacity for Innovation
Companies increasingly use external knowledge service providers to supplement limited in-house capacity for product innovation.
The trend of standardizing business processes, IT Services, and application services which enable to buy at the right price and allows small to medium businesses access to services which were only available to large corporations previously.
Certain IT Professional services are written off 100% per year.
No is Not an Option
Outsourced companies are not paid to say "NO"
It would be a mistake to think that it’s just big companies that outsource. A survey by the Canadian Federation of Independent Business found that 64 per cent of the companies that responded had acted as a subcontractor for another business. But even more – 67 per cent – had themselves outsourced work to subcontractors. Most of the companies that were outsourcing had fewer than 100 employees
If your company can answer ‘yes’ to even just one of the following questions, you should explore the potential for outsourcing your IT support and improving your profitability:
- Is our network necessary to the operation of our business?
- When an IT problem occurs, does the company lose money and business opportunities until it is resolved?
- Does our staff have occasional difficulties in resolving all company IT problems?
- Is preventative maintenance a worthwhile investment?
Why not have someone else worry about your IT? NeoLore has you covered!