Client Testimonials

Jim as usual your team and Lance came through for us and had us up and running I’d say in less than an hour from when he first logged on. Amazing after the local consultant spent almost 7 hours yesterday with no results.

What a pleasure to find another technician at Neolore who is not only very competent but personable as well. Thanks NeoLore.  All my issues were solved remotely in a half an hour. I love Remote Assist!

"NeoLore is amazing, I mean everytime I call they definitely deliver.  Simply put, the best you could ask for."

"NeoLore is awesome, everyone is very customer oriented and so helpful....we never feel talked down to...which can happen sometimes with IT people, staff are always ready to patiently explain things so we're learning as we progress"

"Jason was relentless is getting my issue solved"

"Help desk is always helpful.  Reps are very knowledgeable and reassuring!  Thank you guys."

"Jim was extremely helpful and respectful of my time. I was able to leave him to the task while going about my own business. He then called me when he needed my input.  Great! Very efficient and knowledgable. I certainly would use this remote service with confidence in the future."

Lance: "As always superior, knowledgable and professional service!"

"Lance is Great - Listens well, zero's in and gets done what needs to be done. Very efficient."

"Chris was very helpful and knowledgeable."

"NeoLore was most willing to find our problem and fix it quickly. We appreciate this very much."

"Excellent customer service. Jason is very knowledgeable about these kinds of things, and doesn't talk to me like I'm an idiot - most appreciated."

"The problem was resolved quickly. Great service, as usual!"

"Chris was great - very helpful and friendly."

"I appreciated the quick service so that I could get on with my busy day.  Thank you NeoLore...and thanks for the direct path icon to get me into my SIMPLY quicker."

"Really attentive, knowledgeable, did not know the answer but conferred with another rep and found the problem.  Very pleasant. provided me with an explanation of what the problem was and how to fix it..."

"Jason is a God! and has such patience with my sorry attempts to connect to the internet and printer at the office.  Very pleasant, courteous and helpful.  Sorry Jim, didn't realize you are one of the masterminds behind the company (took a jab at having 'only 2007' on the computer :)"